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Personal information is private so we treat it with the highest standards of security and confidentiality.

We never sell or give any personal information we have about you to any other company. Please rest assured that your credit/debit card and personal information are safe with us.

With your permission, we'll send you information and email newsletters, tell you about our latest products and offers, and keep you up to date with what is happening with world of Quest.

But of course that's only if you want us to – we will only send you information with your prior permission to do so!

Use of cookies

Like many retailers we use cookies to measure the effectiveness of our website. These cookies store information regarding the pages and products you have viewed on the Quest site but do not store personal information that could be used to identify you as an individual. You may disable the use of such cookies within your browser preferences.

Secure online shopping

When you place an order or access your account information, it's done using the Secure Socket Layer (SSL) encryption method - your details are encrypted before the information goes from your computer to ours here at Quest Games.

When this is happening you will see a padlock symbol at the bottom of your browser - this means that your details are totally safe from prying eyes and that only Quest Games can see them. (Some browsers don't have this symbol; if the address of the web page starts with https, this also confirms you're secure). This method is the recognised standard for secure transactions.

We've been using the SSL encryption method since our website went live in 2004 and have never had any problems with our website's security. However, if you're still feeling a bit wary, please call us on 0808 141 2104.